How to report a possible side effect?
To help us process your information quickly and effectively, please report as much relevant information as possible. At a minimum you will need to provide the following:
- The initials of the person who experienced the possible side effect and/or other identifiers, such as gender, date of birth
- The contact information of the person reporting the issue
- A description of the possible side effect, such as the signs and symptoms experienced, date the possible side effect started and the result of the possible side effect
- The name of the GSK product
Our Privacy Notice outlines how we handle the processing of personal information when dealing with your enquiry, complaint or adverse event report.
For contact details and to report a possible side effect, please select your home market from the list below.
Select a region and market
Gulf & Near East
Telephone number:
Gulf Tel: +97144037100
Near East: +9611449646
Email address:
Gulf: gulf.safety@gsk.com
Near East: NE.Safety@gsk.com
Iran
Telephone number:
(+98-21)26309488
(+98-21)26309588
(+98-21)26309788
(+98-21)26309656
– EXT:1001
Email address:
Kazakhstan
GSK Pharmacovigilance Hub in the Eurasian Economic Union
Telephone number:
Email address:
Bolivia and Paraguay
Telephone number:
Email address:
Brazil
Telephone number:
Monday-Friday 8am to 5pm:
Email address:
USA
To report a possible side effect:
Online: Patient safety reporting form
Tel: +1 888 825 5249
Email: WW.GSKAEReportingUS@gsk.com
Armenia
GSK Pharmacovigilance Hub in the Eurasian Economic Union
Telephone number:
Email address:
Australia
To report a possible side effect:
Online: Adverse event reporting form
Tel: 1800 033 109 or +61 3 9413 7200
India
Toll free number:
Telephone number:
Mobile number:
Email:
Kyrgyzstan
GSK Pharmacovigilance Hub in the Eurasian Economic Union
Telephone number:
Email address:
New Zealand
To report a possible side effect:
Online: Adverse event reporting form
Tel: 0800 808 500 or +64 9 367 2900
Email address:
Albania
Telephone number:
Email address:
Website address:
Kosovo
Telephone number:
Belarus
GSK Pharmacovigilance Hub in the Eurasian Economic Union
Telephone number:
Email address:
Finland
Telephone number:
Report an adverse event online:
Ireland
To report a possible side effect:
Online: Patient safety reporting form
Tel: 1800 244 255
Email: Ireland.Drugsurveillance@gsk.com
North Macedonia
Telephone number:
Email address:
Russia
GSK Pharmacovigilance Hub in the Eurasian Economic Union
Telephone number:
Email address:
Switzerland
Telephone number:
Email address:
For ViiV Healthcare products please consult:
United Kingdom
To report a possible side effect:
Online: Patient safety reporting form
Tel: 0800 221 441
Email: uksafety@gsk.com
